|Job Title:||PBX Operator|
|Company Name:||NorthBay Healthcare|
|Location:||FAIRFIELD, CA, United States|
|Shift Hours/ Days:||8 hr shift 1/2 meal break|
|Degree Required:||High School/GED|
|Date Posted:||Oct 31, 2013|
|Facility:||NorthBay Medical Center|
|Note: Please read the complete description below before applying for this job.|
Performs general PBX Operator including answering and directing incoming and in-house calls to their appropriate destination. The PBX Operator is responsible for monitoring emergency panels and completing the appropriate paging and notification process for fire, codes, and trauma.
High school graduate or equivalent. General clerical, previous experience with multi-line phone equipment preferred. Excellent customer service skills, ability to operate the Cisco telephone system. Excellent critical thinking, sound judgment and problem solving skills essential to respond quickly and efficiently to meet the needs/requests of internal and external customers. Proven ability to communicate and work cooperatively with all levels of employees, physicians, patients and family members. Varying hours per day, rotating days during business week and weekends, including holidays.
Weekend and/or Holiday Rotation may be required.