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PBX Operator

Job Description

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 Job Title: PBX Operator
 Company Name: NorthBay Healthcare
 Employment Type: On-Call
 Location: FAIRFIELD, CA, United States
 Department: Communications
 Salary: Highly Competitive
 Shift Hours/ Days: 8 hr shift 1/2 meal break
 Hours/Pay Period: 0
 Degree Required: High School/GED
 Job ID: 13-C7807
 Date Posted: Oct 31, 2013
 Years Experience: 0
 Facility: NorthBay Medical Center
 Category: Clerical
 Location: Fairfield
 Shift: Varied
 Note:  Please read the complete description below before applying for this job.
  Complete Description

Performs general PBX Operator including answering and directing incoming and in-house calls to their appropriate destination. The PBX Operator is responsible for monitoring emergency panels and completing the appropriate paging and notification process for fire, codes, and trauma.

High school graduate or equivalent. General clerical, previous experience with multi-line phone equipment preferred. Excellent customer service skills, ability to operate the Cisco telephone system. Excellent critical thinking, sound judgment and problem solving skills essential to respond quickly and efficiently to meet the needs/requests of internal and external customers. Proven ability to communicate and work cooperatively with all levels of employees, physicians, patients and family members. Varying hours per day, rotating days during business week and weekends, including holidays.

 Additional Information

Weekend and/or Holiday Rotation may be required.
Rotating Shifts may be required.